Jun 19, 2019 | Alumni
I am Luis Guillermo Morales and I am a proud graduate of the University of Celaya with a degree in Administrative Industrial Engineering.
Before graduating I had the opportunity to do an internship at GKN Villagrán and later I was selected in the first Trainee program at Avon Cosmetics Celaya. And it is important for me to share these first experiences as a professional, because together with all the theory and skills I developed as a student, it was the perfect combination for my professional start.
While Uni gave me great bases to start my professional history and as such, the new way of teaching and measuring students through competencies I think it is an excellent way to stimulate us as students and continuous improvement, because life outside the classroom comes to have important challenges that can only be overcome with good foundation, because it is obvious that experience is not the "strong" of a recent graduate.
After graduating from college I started working at Beta Procesos, a company proudly from Celaya, where we are dedicated to the manufacture, sale and distribution of detergents and sanitizers for the food and institutional industry. My first position was as Chief in the operational commercial area, where I was in charge of reviewing the cleaning and sanitizing processes of our customers. This included giving massive and personalized training, both in the field and in the classroom. Even the solution of technical problems and continuous improvement in the application of the products.
After 5 years I took my current position, as Administrative Commercial and Marketing Manager at national level. Where I am mainly in charge of issues such as cost and resource control for customer service, analysis and authorization of equipment investments for new customers, price list development, commercial cost analysis and proposal development for potential prospects.
Every day I continue to learn new things, but something that fortunately I learned in my short experience is to "follow up" my goals and write down each one of them. Whether it is daily, weekly, biweekly or monthly follow up, but always FOLLOW UP! I have an excellent work team but I have found that when we stop measuring actions and setting goals, we get lost along the way.
The mix between my soft skills, studies and short experience have led me to certain professional micro-victories:
- For the second consecutive year, I have generated a 4.8% increase in sales nationwide. By simply executing and following up on the annual price increase (inflation) of all our customers in Mexico. This has never happened before in the history of the company, as it was "tedious" to follow up with 1,200 customers scattered throughout the country. Together with the excellent work and born ability of my Commercial Director, we achieved a 22.1% sales increase in 2018.
- I managed to reduce customer service expenses by 14% since 2017. I arrived at this result with simple actions but a lot of follow-up: I measured expenses, verified how much was really necessary, and then topped up monthly budgets for each person providing customer service. In 2018 we managed to automate the process with the help of our IT department, with the creation of a Beta electronic portal.
- Right now I am measuring the frequency of customer visits, which is a fundamental part of our business, service. In August 2018 we had 57% compliance nationwide, in March 2019 we are at 79% compliance. And we will surely close 2019 with 90% compliance. This will increase the trust and loyalty of our current and future customers.
I believe that the success equation does exist and it is based mainly on Pro-activity + Knowledge, both in our hands.
I recognize the work of the Uni as an educational part of the development of the competencies that we students need for the beginning of our professional lives. I expect Celaya to be a competitive city at a national level, not only in industrialization and technology, but also in human talent.
Jun 12, 2019 | Study abroad
Iván Tello, estudiante de Negocios Globales, realizó una estancia académica en Brasil gracias a la Beca Internacional Uni
When you entered Uni did you know there were international programs?
Sí, al terminar mi examen de admisión tomé un folleto sobre la Uni en el cual estaban todos los programas y convenios que tiene.
When you entered your career, did you think you would go to live and study abroad?
Sí, era uno de mis sueños y objetivos que tenía planteado y en el cual mi familia siempre me apoyaba.
Have you ever lived or studied outside of Mexico before?
Estuve durante un mes en Italia cuando estudiaba bachillerato pero fue un viaje cultural. Después hasta que entré a la Uni realicé una movilidad de arranque de una semana en Toronto, Canadá.
What prompted or motivated you to study in another country?
Me motivaba el conocer una cultura diferente a la de México, conocer personas que están estudiando al igual que yo pero que tienen pensamientos distintos y a la vez enriquecedores; porque te das cuenta que alrededor del mundo tienes muchas oportunidades para estudiar o trabajar pero no las percibes tan de cerca hasta que sales al extranjero.
Why did you decide to study in that country?
Mi decisión de estudiar en Brasil fue por un sueño que siempre tuve en mi mente y que mi mamá siempre me decía: “algún día se te cumplirá, sigue perseverando”y era que anhelaba conocer el Monumento del Cristo Redentor en Río de Janeiro; además de esto también quería aprender un nuevo idioma y estudiar en la PUCRS, una de las mejores universidades privadas de Brasil, es algo maravilloso en mi vida.
How did you feel when you arrived in the new country?
Llegaron a mi mente sentimientos encontrados: alegría, nostalgia, felicidad, nerviosismo y un poco de miedo, todo esto debido al saber que no iba a estar con mi familia y mi novia 6 meses, estaba en un país con un idioma tan parecido al español pero a la vez difícil de entender si no tienes conocimiento de él y por otra parte estaba feliz porque conocería nuevas personas, nuevas amistades y aprendería mucho sobre la cultura de Brasil.
How have you been received at the university where you arrived?
Desde que llegué al Aeropuerto percibí cómo las personas en Brasil son muy cálidas, pues mi amigo universitario asignado por la PUCRS fue por mí para llevarme a la casa donde me hospedaría y en cuanto llegué a la PUCRS, Vítor el coordinador de movilidad académica junto con sus colaboradores nos dieron la bienvenida y nos trataron como en casa, eso me gustó mucho y me hizo sentir más tranquilo para preguntar cualquier duda que tuviera.
What will you miss most about Mexico?
Toda mi familia, familiares, a mi novia y amigos; también agregó la comida porque en estos momentos te das cuenta realmente de lo rica que es nuestra cultura gastronómica.
What about the Uni?
A cada uno de mis profesores, director y a mis amigos.
What is the most exciting thing you have experienced so far in this experience?
Lo más emocionante fue el carnaval, la gente realmente se apasionó en estas fechas e hizo que me sintiera parte de esta festividad, fue algo que nunca había experimentado en mi vida. A esto le agrego el convivir con franceses, inglesas, españolas, brasileños, suecos, canadienses, colombianos, un chileno y una portuguesa; en verdad me agradó mucho y me la pasaba genial platicando con ellos, una aventura increíble compartir nuestras culturas.
And the hardest part?
Ahora se invierten los papeles y lo más difícil es despedirme de mis nuevos amigos y amigas, personas con las que conviví tan sólo 6 meses pero fueron suficientes para que marcaran mi vida y se quedarán en ella. Sin embargo, ahora tengo ya nuevos destinos para visitar en un futuro.
What do you expect as a person and as a professional from this program?
Como persona espero valorar más a mi familia y el esfuerzo que hace para que yo reciba la mejor educación, espero crecer también culturalmente y enseñar a las personas que si te propones algo puedes cumplirlo.
Como profesional espero dar más de mí en el ámbito laboral y no quedarme en la rutina del día a día sino aprender algo nuevo cada día.
Do you recommend these opportunities provided by Uni to your colleagues?
Claro que sí, a cada uno de ellos les digo que se atrevan a realizar esta aventura de aprendizaje, diversión y crecimiento, pues debes hacer un equilibrio entre las 3 y decir: “lo único imposible es aquello que no intentas”. ¡Gracias por esta oportunidad UNI – única!!
Jun 11, 2019 | Study abroad
Elvia Susana is studying International Business and was awarded the Uni Scholarship to study for a semester in South Korea.
When you entered Uni did you know there were international programs?
Yes, I knew since high school that you could apply for exchange programs.
When you entered your career, did you think you would go to live and study abroad?
Yes, since I started my degree I decided that I wanted to go to Korea when I completed the required semesters.
Have you ever lived or studied outside of Mexico before?
Never.
What prompted or motivated you to study in another country?
One of the reasons was to get to know the Korean culture closely since I have always been interested in it, to meet people from other countries and be able to share our cultures, to have the opportunity to learn a new language and to improve my English.
Why did you decide to study in that country?
I decided on Korea because as I mentioned I am very interested in their culture, also because I knew they had a good study program and another reason is because I wanted to study in a completely different country.
How did you feel when you arrived in the new country?
I will not deny that I felt terrified, but at the same time excited, the first few days you can't believe you are even on the other side of the world.
How have you been received at the university where you arrived?
From the first contact I had with them they were super nice, from the moment you are in the process they help you. Once you arrive in Korea you have a person to help you with whatever you need, the teachers and classmates are very kind and they also care about you.
What will you miss most about Mexico?
The food! I'm not going to lie, Korean food is delicious but I can't deny my roots. And I miss my family and friends.
What about the Uni?
To my friends and the facilities of the Uni.
What is the most exciting thing you have experienced so far in this experience?
The most exciting thing was to share very special moments with new friends, I think that what I was most excited and surprised about is that even though we are so different, we have the same tastes and the same problems, to have shared what Mexico is and to have known new cultures is something incomparable.
And the hardest part?
The language and communication, each person has different ideas and communicating them in a language that is not the main one you speak is the most complicated because many times there are misunderstandings and also you must have an open mind for many situations.
And finally, be aware that this experience is not forever.
What do you expect as a person and as a professional from this program?
Personally trust, tolerance, respect, experience, independence and being grateful..
Professionally, new contacts, learning a new language and improving my English and knowledge related to my subjects.
Do you recommend these opportunities provided by Uni to your colleagues?
Of course, you don't have to think about it, just apply.
It is an incredible opportunity, if you are not chosen the first time or you did not get the country you wanted, don't be discouraged, do better and reapply for the scholarship.
![I hope to develop my cultural intelligence and my resume.]()
Jun 10, 2019 | Study abroad
Marisol obtained a Uni Scholarship to study in Brazil for part of her Bachelor's Degree in International Business.
When you entered Uni did you know there were international programs?
Yes
When you entered your career, did you think you would go to live and study abroad?
Yes, since before I started my career, I had set my mind to it.
Have you ever lived or studied outside of Mexico before?
Yes
What prompted or motivated you to study in another country?
I really like to challenge myself and to go not only to live but also to study in another country completely different and with a different language with which I had never had a relationship, it was a great challenge for me besides that I am a person very attached to my family, I know it is not bad but I needed to get completely out of my comfort zone.
Why did you decide to study in that country?
Besides the fact that the university is one of the best in Latin America and I believe that Brazil is a country so rich in culture, in biodiversity, full of beautiful places to visit and learn from.
How did you feel when you arrived in the new country?
Many mixed feelings, happiness, nerves, excitement and sadness for being away from my family.
How have you been received at the university where you arrived?
Excellent, the people are very warm, friendly, they are always there for us, both PUCRS students and the mobility department.
What will you miss most about Mexico?
My family, friends and food.
What about the Uni?
To my colleagues and teachers.
What is the most exciting thing you have experienced so far in this experience?
Really everything, but meeting new people, meeting new places is the most incredible thing in the world, it's an experience I wouldn't trade for anything and so far it's been one of the best decisions I've made.
And the hardest part?
Adapting to everything, the language, the food, the schedule, but most of all to being away from home and out of my comfort zone.
What do you expect as a person and as a professional from this program?
I am too attached to my family and this time has helped me to become more independent and detached from them. Professionally I hope it will be a more practical and direct way to develop my cultural intelligence and that it will be a plus on my resume.
Do you recommend these opportunities provided by Uni to your colleagues?
Yes, 100% recommended.
Jun 10, 2019 | Study abroad
Karla Daniela is studying International Trade and Logistics at Uni, and during this semester she obtained the Uni Scholarship to study in Brazil for a semester.
When you entered Uni did you know there were international programs?
Yes, and it was one of the reasons why I decided to enter Uní.
When you entered your career, did you think you would go to live and study abroad?
It was a goal from the beginning of my career
Have you ever lived or studied outside of Mexico before?
Yes, before entering the race I was living in Houston, TX.
What prompted or motivated you to study in another country?
The opportunity to get to know another culture, new customs, a new language and to take a little piece of Mexico to another country. Being more open and develop my sense of adapting to new things.
Why did you decide to study in that country?
Because of the prestige of the university (PUCRS), and because of the language, since Brazil is the only country in Latin America where they do not speak Spanish.
How did you feel when you arrived in the new country?
It was an explosion of mixed feelings, because I was very excited about the new experience but also scared and curious.
How have you been received at the university where you arrived?
Super Good, I consider the mobility department is very well trained and they have a super good vibe that makes you feel welcome. And in general the teachers and students are very helpful and friendly.
What will you miss most about Mexico?
To my family, I consider that they are what gives you encouragement and strength to go on day by day.
What about the Uni?
My classroom, my classmates and teachers. Being able to communicate in my own language.
What is the most exciting thing you have experienced so far in this experience?
Traveling within the country and being able to see wonderful sights, meeting many people from different countries and learning from them, their culture, customs.
And the hardest part?
Being away from home. At the beginning you don't realize how long you are going to stay, but as the days go by, not seeing your family, not sleeping in your bed, not speaking your language, getting sick and mom not being there to pamper you is the hardest thing I have experienced.
What do you expect as a person and as a professional from this program?
I hope to learn a lot in every way, to grow as a human being and that my mentality changes for the better.
Do you recommend these opportunities provided by Uni to your colleagues?
Yes, one hundred percent, because these are experiences and opportunities that not just any university can offer. THANK YOU UNI!
