IT services

Customer service

Telephone: (461) 6139099

Extension: 1007

E-mail: soporteinformatica@udec.edu.mx

Release of accounts

  • Unblocking of institutional mail.
  • Mailbox linking.

Hotlines:

Telephone: (461) 6139099

Extension: 1007

E-mail: soporteinformatica@udec.edu.mx

Canvas password change

If you forgot your password and want to reset it, click on the following button.

Change of email password

If you forgot your password and want to reset it, click on the following button.

Technical support.

  • Log in to Canvas, student portal and institutional mail.
  • Printing system.
  • Download your receipts.
  • Make online payments.
  • Check your qualifications.
  • Change your password.
  • Review of failures for laboratories.

Case Manager

Administrative personnel

Computer labs

The University of Celaya has computer labs, with the faculty to provide the best tools for the student community.

To reserve a computer lab, please contact the IT department and consult the lab schedule.

Telephone: (461) 6139099

Extension: 1007

E-mail: soporteinformatica@udec.edu.mx

Video conferences

To reserve a video conference room, please click on the following link

Form for reservation

Educational platforms

To access the various student platforms that Universidad de Celaya has, click on the following links.

 

 

Frequently asked questions

Interact with our virtual assistant 24/7 and receive automatic response.

Resources for teachers

The following resources or other free or licensed software may be required to complement classes or to be installed in a computer lab if required by the teacher.

  • AUTOCAD
  • AUTODESK
  • MAYA
  • Teams
  • Zoom

To apply click on the following link.

Reservation Form

 

 

 

Downloadable resources.

The University of Celaya focuses on using the best tools for the development of students and teachers in general. Focusing on always providing all these resources at your fingertips.

Fault reporting for laboratory computers.

Did you have any problems with your computer equipment?

Scan the QR on the right side, enter the data requested in the report link and your request will be resolved as soon as possible.

if you do not have a QR scanner click on the link below.

Fault reporting for computer labs

 

The campus of the University of Celaya has a WIFI network available to our students free of charge.

To learn how to establish a connection click on the link below.

Instructions

Are your pop-ups not appearing?

To unlock them from your browser, click on the link below.

Instructions

How do I access UNIAPP?

To access and see your institutional application, click on the link below.

 Instructions

Phone: +52 (461) 6139099
informes@udec.edu.mx

Location: Carretera Panamericana km. 269 Col. Rancho Pinto, Celaya, Guanajuato, Mexico C.P. 38080

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